Shipping policy
Shipping Policy
At Adspot, we are committed to delivering your customized products safely and on time. Please review our shipping policy carefully before placing your order.
1. Order Processing Time
- All orders are made to order. Processing time varies based on product type, customization details, and order volume.
- Typical processing time is 5–7 business days, but may vary depending on the complexity of the job.
2. Shipping Methods & Partners
- We partner with reliable courier services such as trax,leopard,postex, AHL and TCS to ensure safe and timely delivery.
- For bulk or corporate orders, special delivery arrangements can be made. Please contact us for details.
3. Delivery Time
- Standard delivery time is 2–7 business days after dispatch, depending on your location.
- Delivery timelines are estimates and may vary due to weather, transport strikes, or other unforeseen delays.
4. Shipping Charges
- Shipping costs are calculated based on order weight, dimensions, and delivery location.
- Shipping charges will be displayed at checkout or shared during order confirmation.
- Free shipping may be offered on select promotional orders or bulk purchases.
5. Delivery Areas
- We ship across pakistan.
- For remote or non-serviceable areas, please contact us before placing the order.
6. Order Tracking
- Once your order is shipped, you will receive a tracking ID via SMS or email.
- You can use this ID to track the status of your shipment through the courier partner’s website.
7. Damaged or Lost Shipments
- If your package arrives damaged or is lost in transit, notify us within 48 hours with photos and order details.
- We will initiate an inquiry with the courier service and offer a resolution (replacement or refund) after investigation.
8. Incorrect Shipping Information
- Please double-check your shipping address before confirming the order.
- Adspot is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.